In our opinion, the world of communications in general and especially customer experience is going to radically change for the better due to the power and disruption of Artificial Intelligence (AI).
The image for this page was generated by the famous AI Artwork generator called Dall-E. We entered, “The future of telecommunications, collaboration and communications centered on a white background” into the command line of Dall-E and the result of the AI artist is what you see here! It’s hard to comprehend how profound and how disruptive AI will become in the Unified Communications and Contact Center space in the years ahead but here are some of the technologies we are following that are on the cutting edge today.
- Nice inContact – Call Center AI, AI Routing, AI Digital Self Service
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